Vale Lions Club

Last Updated: April 2026

Vale Lions Club ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and SMS messaging services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Account Information: Username and password when you create an account
• Communication Preferences: Your preferences for receiving SMS or email communications
• Event Data: Information about events you register for or attend

1.2 Automatically Collected Information

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, access times
• Location Data: General geographic location (not precise GPS)

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Send event reminders, scheduling notifications, and operational updates
• To Communicate: Respond to inquiries, send confirmations, provide club information
• To Improve Services: Analyze usage patterns to enhance user experience
• To Comply with Law: Meet legal obligations and respond to lawful requests

3. SMS Communications

3.1 Consent

By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from Vale Lions Club.

3.2 Message Types

• Transactional Messages: Event reminders, schedule updates, operational communications (required for club participation)
• Marketing Messages: Promotions, offers, and promotional updates (only if you explicitly opt in)

3.3 Message Frequency

Message frequency varies based on event schedules and club activities. You may receive multiple messages per week during active periods.

3.4 Opt-Out

You can opt out of SMS communications at any time by:

• Replying "STOP" to any SMS message
• Contacting us to request removal from our SMS list

4. Information Sharing

4.1 We Do NOT Sell Your Information

Your personal information, including mobile phone number, is never sold to third parties.

4.2 Limited Sharing

We may share your information only in these circumstances:

• Service Providers: With vendors who help operate our Services (e.g., SMS delivery service like ClickSend) - bound by confidentiality
• Legal Requirements: When required by law or to protect safety
• Business Transfers: In the event of a merger or sale, with appropriate protections

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Secure data transmission (SSL/TLS encryption)
• Access controls and authentication
• Regular security assessments
• Employee confidentiality obligations

6. Data Retention

We retain your information:

• As long as your account is active
• As needed to provide Services
• As required by law (tax, legal compliance)

You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Stop receiving SMS or marketing communications
• Portability: Request your data in a portable format

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post any changes on this page and update the "Last Updated" date. Continued use after changes constitutes acceptance.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Vale Lions Club
Email: support@valelions.com
Website: valelions.com